Refund Policy

At Street Threads LLC, your satisfaction matters to us. If you receive a product that is defective, damaged, or not as described, you may request a refund or replacement within 7 days of delivery. To be eligible, items must be unused and in the same condition and original packaging as received. To start a refund, please contact our customer service with your order details and photos of the issue. Once we receive and inspect the returned item, we will notify you and issue a refund to your original payment method or send a replacement. Shipping costs for returns are the responsibility of the customer unless the item is faulty or incorrect. Customized or personalized products are not eligible for refunds unless they arrive damaged or defective. We aim to process refunds promptly and appreciate your understanding and support.